FAQs

What types of products do you sell in your retail shop?

We offer a wide range of products, including men’s and women’s clothing, stickers and wall art. Our clothing collection includes stylish and trendy items for men, women, and children, such as t-shirts, hoodies, tank tops and head wear. Our wall art selection consists of various prints, canvases, posters, and frames to enhance your home decor.

How can I place an order?

You can place an order through our online store. To order online, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to the checkout process. If you need any assistance, we aim to respond to all questions submitted through our website within 24 hours.

What payment methods do you accept?

We accept a variety of payment methods, including credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Venmo. We prioritize the security of your transactions and ensure that your payment information is handled securely.

Do you offer international shipping?

Yes, we offer international shipping to many countries. However, please note that international shipping fees and delivery times may vary depending on your location. During the checkout process, you can enter your address to see if we deliver to your country and to view the associated shipping costs.

What is your return and exchange policy?

We have a customer-friendly return and exchange policy. If you receive a product that doesn't meet your expectations or if there's a defect, please contact our customer support within 14 days of receiving the item. We'll provide instructions on how to return the product or exchange it for another one. Please note that some items, such as personalized or custom-made products, may not be eligible for return or exchange.

Can I track my order?

Yes, you can track your order once it has been shipped. We'll send you a confirmation email with a tracking number and instructions on how to track your package. Simply follow the provided link or visit our website's Order Tracking page, enter your tracking number, and you'll be able to see the status and location of your shipment.

What if I receive a damaged or incorrect item?

We apologize for any inconvenience caused. In the rare event that you receive a damaged or incorrect item, please contact our customer support immediately. We'll gladly assist you in resolving the issue by offering a replacement, a refund, or any other necessary solution.

Do you offer gift cards?

Yes, we offer gift cards that can be purchased online. Gift cards are a great option if you're unsure about the recipient's preferences or if you want to give them the freedom to choose their own clothing or wall art items.

Can I get assistance with sizing or product information?

Absolutely! Our knowledgeable and friendly staff is available to assist you with any questions regarding sizing, product details, or any other inquiries you may have. You can reach out to us via email and we'll be more than happy to help you find the perfect fit or provide any additional information you need.

Do you offer any discounts or promotions?

Yes, we regularly run discounts and promotions throughout the year. To stay updated on our latest offers, we recommend subscribing to our newsletter or following us on social media platforms. This way, you'll be among the first to know about any sales, special promotions, or exclusive discounts we have available.